How to Get Cited by ChatGPT Field manual

How to get your business recommended by ChatGPT (2026)

ChatGPT recommends the business that the pages it reads name as the answer for a specific need. Get onto those pages, keep your facts the same everywhere, and measure how often answers pick you, not just mention you.

Rev.
November 9, 2026
Docs checked
November 8, 2026
Our data
Oct 14 and Nov 7, 2026 runs
Part of
How to get cited by ChatGPT

Our pick

Want to know how often ChatGPT recommends you today? supereo ours is our pick, because recommendation is the number it leads with: the share of answers to your buyers' questions that recommend you, with its range. Its free audit asks 20 of those questions on six engines and judges every answer mentioned, recommended or cited, in about 2 minutes, no card. Run the free audit.

Mentioned, cited or recommended

Getting on ChatGPT can mean three different things, and only one of them wins the customer.

OutcomeWhat it looks likeHow to check it
MentionedYour name appears somewhere in the answer, often in a listSearch the answer text for your name
CitedOne of your pages is a source linkOpen Sources under the answer
RecommendedThe answer tells the reader to pick you, for a reason that fits themRead the verdict, across many runs of the same question

The gap between them is large. When supereo asked the engines for the best AEO tools on November 7, 2026, the typical answer named six, and most of those names were mentioned, not picked.

“So he checked in ChatGPT. His main competitor showed up. He didn't.”
u/Academic_Flamingo302 on r/smallbusinessUS · May 4, 2026 · Read the post · The poster's firm built the client's website

What helpsAsk ChatGPT what you do in your city with search on, and open Sources: the competitor's listings and pages it cites are the ones to match.

How ChatGPT picks a business

ChatGPT doesn't search with the customer's words. OpenAI says it "typically rewrites your query into one or more targeted queries" for its search partners, and it uses location: it "may use an approximate location based on your IP address to provide relevant local results", and may share location "with trusted third-party providers that help provide more local information, such as nearby business listings". Two of supereo's runs show what that rewriting does:

“The direct source link under the recommended options almost always points to a curated ranking / listicle page from a major aggregator”
u/Reasonable-Main-7473 on r/SEO · Oct 5, 2026 · Read the post

What helpsFind the ranking pages ChatGPT links for your trade and city, then get listed on them, with the same description of your business you use everywhere else.

So a business gets recommended when it's already a name ChatGPT knows for the job, on the lists ChatGPT reads, with the same facts everywhere.

Local businesses: the listings ChatGPT reads

OpenAI names some of its local sources outright. For restaurants, ChatGPT "may show availability from OpenTable, Resy, or Yelp". Microsoft, whose Bing is a search partner OpenAI names, tells local businesses to "register with Bing Places for Business to help ensure that key details such as address, hours, and contact information remain current and eligible for inclusion in AI-generated responses". Google's AI guide says the same of Merchant Center and Business Profiles.

B2B and SaaS: the pages ChatGPT reads

For software and services, ChatGPT leans on the vendors' own pages. In supereo's October 2026 panel of 1,345 answers, it sent 62% of its citations to vendor pages and docs, and 59% to the site of the brand it recommended. When the question carries a budget, it cites pricing pages: in our October 19, 2026 lead-generation questions, a vendor's pricing page was ChatGPT's most cited source, in 8 of 33 answers.

Keep your facts the same, and current

Old descriptions, old prices and dropped products travel from page to page and from one engine to the next:

“And then my brother in law tested it on Gemini as a joke and we showed up there too, but with outdated info about a product line we dropped like a year ago.”
u/Downtown_Wing_8441 on r/smallbusinessowner · Jun 30, 2026 · Read the post

What helpsFind the page the wrong fact comes from: ask the engine with search on and open its sources. supereo flags wrong prices and features against your own pages and fixes the source.

  1. Write one description: what you do, for whom, where, and what it costs. Use it on your site, your listings and your profiles.
  2. Fix the sources, not the answer. ChatGPT repeats what it reads, so correct the directory entry, the old blog post or the partner page it cites.
  3. Let the crawler back in. ChatGPT's copy of a page changes only when OAI-SearchBot recrawls it; OpenAI says "there is no refresh SLA for a specific URL". See step 1.

Measure your recommendation rate

One check means little. In supereo's October 16, 2026 variance run, 20 buyer questions asked 10 times each, 23% of question-and-brand pairs on ChatGPT flipped between recommended and not from one run to the next. Measure it as a rate:

  1. List the questions your customers ask, in their words: "best X for Y", "X near me", "X vs Y", "is X worth it".
  2. Ask each one several times with search on, and record whether the answer recommends you, mentions you or cites you.
  3. Divide recommendations by answers, per question group, and track it weekly on the same questions.

That's the number supereo reports for every brand, with its range, on all six engines, and on Autopilot it does the work to move it: page fixes, new pages and pitches to the lists AI cites, each tested against control questions.

Questions

How do I get my business on ChatGPT?

Let OAI-SearchBot crawl your site, get indexed in Bing and Google, and get listed where ChatGPT looks: Bing Places, Google Business Profile, the review and booking sites for your trade, and the "best X" lists it cites. The five steps are in the main guide.

How do I get mentioned by ChatGPT?

Be on the pages it reads for your customers' questions. A mention is the easy part: the typical answer to a "best tools" question in our November 7 run named six. Aim for the recommendation instead.

How do I get my business recommended by ChatGPT?

Be the clear answer for a specific need on the pages ChatGPT reads: your own pricing, use-case and comparison pages, and the lists and listings it cites. Keep your facts identical everywhere, then measure how often answers recommend you.

Why does ChatGPT recommend my competitor instead of me?

Usually because its pages, listings or list placements answer the question and yours don't, or because ChatGPT already knows its name and writes it into its own searches. Ask the question with search on and read the sources it used.

How do I fix wrong information ChatGPT says about my business?

Find the page it came from in the answer's sources, correct that page or listing, and make sure your own page states the right fact plainly. ChatGPT's copy updates when its crawler revisits the page.

How we compiled this

OpenAI's, Microsoft's and Google's statements come from their own pages, read November 8, 2026. The search-rewriting figures come from supereo's Local AI Citation Probe of October 14, 2026 and its November 7, 2026 run; the citation shares from its October 2026 panel and October 19 question sets; the flip rate from its October 16 variance run. Full method.